What are the reasons of customers receiving duplicate meals?
This could occur due to the following reasons:
1. The "enable duplicate option selection" feature is turned on.
2. The menu for a specific day (e.g., Sunday) contains the same product in two different categories. If the customer selects "subscribe now and choose later," the system may pick the product from both categories, leading to the appearance of duplication.
3. If the customer has allergies to all the products on a specific menu day except one, and selects "subscribe now, choose later," the system will automatically duplicate that product if the plan includes two meal options.
Since there are no other alternatives, the system duplicates the product to ensure both meal are filled.
1. The "enable duplicate option selection" feature is turned on.
2. The menu for a specific day (e.g., Sunday) contains the same product in two different categories. If the customer selects "subscribe now and choose later," the system may pick the product from both categories, leading to the appearance of duplication.
3. If the customer has allergies to all the products on a specific menu day except one, and selects "subscribe now, choose later," the system will automatically duplicate that product if the plan includes two meal options.
Since there are no other alternatives, the system duplicates the product to ensure both meal are filled.